Sol Finders - Finders of Holidays in the Sun, Calahonda, Costa del Sol, Spain
Sol Finders - Rental Terms & Conditions . . .

Reservations are accepted by Sol Finders SL only on the basis of the information on the Booking Form together with the following booking conditions:

1. Contract

Sol Finders acts as the Booking Agent on behalf of its owners and is described below as ‘The Agent’. The contract entered into is between the owner of the holiday accommodation and the holidaymaker hereinafter referred to as ‘The Hirer’. The contract only becomes operative when the required payment has been received and confirmation has been sent to the hirer . As soon as the hirer has paid the deposit or full payment and their holiday arrangements have been confirmed, the agent guarantees that the price of their holiday will not be subject to any change. The hirer must be aged 18 or over.

2. Payment

For reservations made more than 8 weeks before the holiday start date, a deposit of 20% of the total cost is payable. In the case of bookings made less than 8 weeks before arrival, full payment is due on booking. Payment can be made in Sterling or Euros.

3. Balance Outstanding

The full balance of the total holiday cost is payable to the agent not later than 8 weeks before the arrival date and if not paid the agent reserves the right to cancel the holiday booking, in which case the deposit will not be refunded.

4. Cancellation

If the hirer wishes to cancel their holiday booking, this must be done in writing, preferably by fax, by the Party Leader to the agent. In the event of a cancellation, the following charges become payable:

Amount of days notification prior to arrival date

Cancellation Charge as a % of total holiday cost

More than 56 days

Deposit Only

29 - 56 days

50%

14 - 28 days

60%

0 - 13 days

100%

 

5. Booking Alterations by The Hirer

Any alterations to a booking by the hirer will be subject to an administration charge of €30.

6. Booking Alterations by The Agent

If, for any reason beyond its control, the agent has to cancel the arrangements made for the hirer, a full refund will be made of the rental money paid. Alternatively, if the hirer so wishes, the agent will endeavour to provide suitable, alternative accommodation comparable to that originally booked. In the event of any variation in rental fees of such accommodation below the original rental fees, the difference would be refunded to the hirer, in the same way as any variation above the original rental fees would be payable by the hirer. The agent accepts no further liability in this regard.

7. Numbers in Party/Suitability

The number of persons occupying the property and surrounding grounds must not exceed the maximum number stated in the property description unless prior permission is given for a baby cot or fold away bed. The agent reserves the right to refuse any booking that, in its opinion, is unsuitable for the property concerned. Pets/animals are not allowed without consent of the owners.

8. Occupancy

The rental period is from 4 pm on the day of arrival (the holiday start) to 10 am on the day of departure (the holiday finish), unless otherwise agreed by the agent or the owner. In certain instances there may be the opportunity to enter the property earlier than the holiday start time and to extend the holiday finish time, however this arrangement cannot be made until the commencement of the holiday. Later departure times will be subject to a supplement of 50€ payable at the time of the arrangement. Please leave the property clean and tidy with the inventory complete.

9. Liability

Whilst the agent makes every effort to ensure that the property description is accurate and that the property meets the required standards the agent cannot accept responsibility for any alterations made to the property or its amenities that are beyond its reasonable control. Nor can it accept responsibility for any injury, sickness, loss, damage, additional expense or inconvenience, directly or indirectly caused by or arising out of the use or condition of the property and its appearance, plumbing, electrical or otherwise, exceptional weather conditions, or owner’s negligence. Furthermore, no responsibility is accepted for the personal belongings, cars and their contents of the hirer or any member of the party during the holiday.

10. Complaints

If the hirer considers that he/she has cause for complaint concerning the property the matter should be taken up with Sol Finders. If you have any questions or concerns, you can contact us on (0034) 952930459 or by email at info@solfinders.com.

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